The Gold Transfer FAQ
Server Ending
Q: My server is ending soon and I have remaining gold that I purchased. What do I do?
A: When the server ends, all players with gold remaining will recieve an in-game message and email with a link that will allow them to transfer all of the remaining gold on that account to another account/server. Please note, the email will be sent to the email address that is registered with the account.
Q: What if I want to transfer my gold to a new account after the server restarts?
A: To transfer your remaining gold to your new account after the server restarts, simply save the link you received when the server ended in a safe place (like a text file). After the server resets, register your new account like you normally would. Once the server starts and you activate your new account, you may then use the link you saved prior to transfer the gold to that new account. NOTE: You do NOT need to transfer the gold to a temporary account.
Gold Transfers
Q: On the account deletion page it says “unfortunately your Gold-Account cannot be transfered at this time.” Can I still transfer my gold?
A: Yes. This message only means that you will not automatically recieve the email to transfer your gold after the account is deleted. After your account is actually deleted (not just set to delete), please email plus@travian.us with your account name and server stating that the account has been deleted with gold remaining, but you did not receive an email to transfer the gold. The Plus Team will then manually create a new transfer link for you.
Q: Is the 35 gold that each new player gets transferable?
A: No.
Q: How do I transfer my gold to another account/server?
A: To transfer your gold, you must delete the account that it is on. After the account is deleted (not just set to delete), you will receive an email at the registered email address for the account with a link to transfer your gold. Please note that transfers are only possible between the same country version (i.e. .US to .US).
Q: My account was deleted (not just set to delete) but I did not receive an email with the transfer link. What do I do?
A: Email plus@travian.us with your account name and server stating that the account has been deleted with gold remaining, but you did not receive an email to transfer the gold. The Plus Team will then manually create a new transfer link for you.
Q: Can I transfer my gold without deleting the account that it is on?
A: No.
Q: Can I transfer parts of my gold to different accounts?
A: No. The gold transfer link will transfer all of the remaining gold to the 1 account/server that you choose.
Q: Can I transfer gold to .COM or another Travian country version?
A: No. Gold may only be transfered to other servers of the same country version that it was purchased on (so only other .US servers in this case).
Q: Can I transfer my remaining days in the Plus Account, resource production bonuses, defense bonus or attack bonus?
A: No. Only the actual remaining gold on the account may be transfered
Q: Can I transfer the gold that I earned from referring other players to Travian?
A: No. Only gold that has been purchased is transferable.
Q: Can I transfer the gold that I received from completing the new player quests at the start of the game?
A: No. Only gold that has been purchased is transferable.
Purchasing Gold
Q: Why was my payment declined?
A: There are 3 possible reasons why payments are declined or rejected:
1. You are allowed only 3 tries to enter the correct data within 48 hours
2. You may only make 1 payment within 48 hours
3. Some cards are not accepted by the credit card processing company, so you
may have to try a different card.
Earning Gold
Q: I ran out of gold. How do I get more?
A: You may either purchase more gold, or on some servers you may earn gold by referring other players. For instructions, click on “Travian Plus” from the in-game menu and then click “Earn Gold”. If the earn gold option does not appear on the Travian Plus screen, that means that referrals are not currently active on your server.
Q: The player I referred has reached 75 population but I did not receive my 20 gold.
A: If the person you referred is playing on USX (the Speed server), they must reach 250 population first. If the person you referred has in fact reached 75 population on a regular server, or 250 population on USX, but you still did not recieve the gold, then email plus@travian.us making sure to include your account name and server.
Article Source: Travian Forums
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